What Is An "Active Client"

gymGO's pricing depends on how many active clients you have in the gymGO system.

An active client is any client that satisfies one (1) of the following:

  1. A client account is created.
  2. A spot has been reserved in a class.
  3. A package has been purchased.
  4. A client checks into class.
  5. A client's reservation has been canceled or uncanceled.
  6. A client paid an invoice as part of a membership.
  7. A payment on an invoice fails.
  8. A client started a new membership.

Please note that once a client account becomes "active", it will remain active until 30 days of inactivity.