Learn how to set up and join a virtual session.
There are several types of virtual sessions available to gymGO users. This article will explain each type of session, how to create them, and how you and your clients can join a virtual session.
Types of Virtual Sessions
Small Group Private
A small group private session allows you to connect with up to 6-12 clients (depending on which subscription you've purchased) via live 2-way streaming video. You will be able to see and hear all of your clients in real time, and they can see and hear you. Clients will not be able to see and hear each other.
Small Group Public (Only available with Grow & Amplify subscriptions)
A small group public session allows you to connect with up to 6 clients via live 2-way streaming video. You and all of your clients will be able to see and hear each other.
Broadcast (Only available with Amplify subscription)
A broadcast session allows you to connect with up to 50 clients via live 1-way steaming video. Your clients can see and hear you, but you cannot see or hear them. Clients have the ability to send you a live chat message during the broadcast session and you can respond verbally or in text.
Creating a virtual session on your calendar
Before adding any sessions to your calendar, you must ensure that you have created a corresponding service item as well as added an instructor to your account. To add a session to your calendar, go to "Calendar", and click anywhere on the calendar to add a new event. This will bring up a guided workflow that will walk you through the steps to create a session.
Joining a virtual session
To join a virtual session, go to "Calendar", find the session that you would like to join and click into it. Next click "Enter Video Preview Area".
A system test will run. Once its complete, you will click "Join Session Now" to enter the training room.
You have now successfully joined your first gymGO Virtual Session!!!
Please note, if you don't have enough gymGO Credits in your bank, you will be prompted add more before you can join the session.